Distribution Centre Update

We have now completed making some significant improvements to the layout of our Distribution Centre and can confirm we have now cleared any outstanding orders and have resumed normal order shipping.

Driving operational efficiency in our DC is a key part of our ambition to improve our ability to satisfy demand from customers, especially at the peak back-to-school season.

Key to the success of the layout changes is moving product lines to the most efficient location with the right shelf space according to their sales velocity, so they are easy to find and faster to pick.

These changes are critical to the ongoing success of our Distribution Centre, and it’s been a fantastic group effort with the team working long shifts and weekends to complete all the changes within a short period. These improvements will help support the ongoing transformation of the business and make sure our customers get the service they need.

We appreciate your patience and understanding during this time.